When trying to capture the essence of what working with CRS is like, nobody says it better than our clients. We thank them for these testimonials. Nothing is better than word of mouth marketing directly from those whom we have the privilege to serve each and every day. Please take a few minutes and read what CRS’ clients have to say about us. Should you become a CRS client, we are confident you will share these views in time.
1st Choice Physical Therapy has been a client of CRS since 2003. We are much more satisfied with their service than we were with our prior outsourced billing service! When we first engaged Certified Reimbursement Solutions (CRS) we were suffering from the typical problems of a growing practice; poor reimbursement, growing accounts receivables and ineffective communication with our outsourced billing company. We have found CRS’ services to be professional, timely, accurate and most importantly, effective! Since hiring CRS we have seen a dramatic and wonderful improvement in our A/R and collections. Our relationship with CRS has enabled us to expand from one to multiple locations! The staff at CRS is friendly and knowledgeable. One of their strongest attributes is the ability to consistently anticipate problems, especially changes in the reimbursement environment. When the inevitable problem comes up, it is addressed in an expedient and thorough manner. Communication with CRS is outstanding! We are very pleased with the billing and collections work that CRS has done on our behalf. I have recommended them many times to practice owners who have never been disappointed. I do not hesitate to recommend them again with the highest degree of confidence!
"CRS has saved my occupational therapy practice from being consumed by interactions with third party payers allowing me to focus on my clients. CRS is efficient and on top of ongoing changes in reimbursement. After obtaining my Medicare provider number on my own, I welcomed using CRS' credentialing services to obtain my BCBSM provider number. I am thankful for the eight plus years of relations with CRS and look forward to continuing this relationship until my retirement.
"Certified Reimbursement Solutions has been providing billing services to me for over 10 years! They are diligent in their work. Knowing that problems or issues are always quickly and accurately resolved allows me to focus on patient care while being confident that I am collecting what I deserve for my services in a timely manner. I recommend CRS especially to those who just don't want the hassle of worrying about their billing.
"I have worked with different billing companies in the past. I switched to Certified Reimbursement Solutions, LLC in January 2015. I can already see that they are clearly superior in their performance as compared to my prior outsourced billing service providers. They are not people working out of a basement office trying to be a billing service. They are assertive true professionals who really care for you and your business! CRS has been reliable and very easy to work with. Their entire team is consistent, follows up and gets the work done!!!
"Certified Reimbursement Solutions has helped me with the daunting task of starting my own business. They have made it easier across the entire revenue cycle process from credentialing to the daily billing and follow up. I did not have the time or interest in learning how to do billing and all the paperwork required to start my practice. And not just billing but billing that is effective enough to maximize my reimbursement (because that is an exact science in itself)! Using CRS has given me the peace of mind to know that I have a solid company working for me that does this day in and day out with the knowledge and expertise to handle any challenge that comes along with this complicated process including denial management. Other PTs I had previously done contract work for had used them as their billing service and I am grateful for being referred to Certified Reimbursement Solutions! I too have referred other healthcare private practitioners to CRS who are in need of a reliable billing company that has the answers!
"I would like to thank CRS for the excellent service they have provided to us over the years. They have seamlessly integrated with our existing in-house billing operation. We have found their staff to be very friendly and knowledgeable. We regularly send CRS accounts receivables to follow up on that our own staff has been unsuccessful in getting paid. We have experienced excellent results in cash collections on these accounts as a result. We plan on sending CRS A/R to work even sooner in the future!
"My practice has been using the services of Certified Reimbursement Solutions since we opened in August of 2005. We have also referred a number of other physical therapy providers to them as well. We get timely support from the staff assigned to us by CRS and this has allowed us to do what we do best, clinical care. Most, if not all, insurance questions and follow up is handled by CRS. CRS has had no employee turnover on our account since the day we opened! We have changed EMR software over the years and CRS has helped us seamlessly make these changes including the interfacing of other business systems. I would highly recommend the professional services provided by Certified Reimbursement Solutions.
"Certified Reimbursement Solutions has been our billing company for many years. They have done a fantastic job for our practice. Their knowledge of physical therapy billing is second to none. CRS quickly and efficiently processes our claims, which provides us with a predictable positive cash flow. Our A/R is below industry standards, which means we get paid as quickly as possible for our services. We highly recommend CRS to any physical therapy practice looking for a billing service with a significant depth of experience.
"Since beginning to use CRS I have experienced consistent and expected cash flow relative to my patient volume. CRS promptly responds, usually within the same day, to our inquiries. CRS is easy to communicate with whether it be by phone, fax or email. CRS is unique as they are flexible in using my billing system to process and reconcile my claims, which is integrated with my E H R. CRS’ fees are very competitive as well!
"I would like to thank Certified Reimbursement Solutions LLC, for the quality of work they have done for my billing since taking over in the spring of 2014. CRS was kind and prompt in coming in and reviewing my situation and providing me with helpful information on where I stood. I switched my billing to Certified Reimbursement Solutions and I have been very happy with that decision. Their work is done in a timely manner. My collections have been excellent! Any questions I have are always answered in a prompt manner. Overall, I am very happy with CRS and the work their team does. I would recommend Certified Reimbursement Solutions to anyone in need of billing services. CRS can feel free to let perspective customers contact me if there are any questions regarding the service I have received from them.
"Certified Reimbursement Solutions has helped my Medicare Certified Rehab Agency greatly since becoming a client of theirs in the past year. They are efficient and well organized with UB04 billing process and with getting payment from insurances. They are friendly when dealing with patient collections and helpful with all of our questions. Overall I am very happy I chose to switch my billing services provider to Certified Reimbursement Solutions. They have proven to be the right choice!
"We have established a courteous and productive rapport with CRS that has helped our business immensely! Since CRS has taken over our account, we have seen a tremendous increase in our cash flow and reduction in our days outstanding. Issues are handled in a timely and conscientious manner. I offer CRS a sound recommendation for all of their future clients!
"We have worked with Certified Reimbursement Solutions for many years and are very pleased with their professionalism and expertise. In addition to being our billing service provider they have assisted us in credentialing details and have helped us stay informed in the ever-changing world of healthcare reimbursement.
"We have used in house billers and other billing services over the past 15 years of practice and have never experienced a team that functions as well as Certified Reimbursement Solutions! I would like to thank Certified Reimbursement Solutions for the outstanding job they have done on our revenue cycle process for the past 3.5 years. Although the words “thank you” do not suffice to convey how we feel about CRS’ services. CRS is so much more than a billing service! They are insightful in identifying concerns before they become problems. Their staff is hard working and efficient from claims submission through the time we are reimbursed. We are very impressed with their drive, determination and tenaciousness! We appreciate the valuable contribution CRS has made in making Saginaw PT and Wellness a success and we look forward to a long lasting relationship!
"Certified Reimbursement Solutions, LLC have been my physical therapy billing services partner since I opened my doors in November 2005. My claims are submitted in a timely manner and CRS does a great job with modifier coding which in turn gets my claims paid quickly. My percentage of claims that are over 120 days old is only .74%!! CRS’ staff is friendly and professional, and work closely with my front office to keep everything running smoothly. I find this arrangement is more cost effective, and much less stressful than having my own in house biller. I would recommend CRS to anyone just starting out, or looking to streamline their billing process.
"Certified Reimbursement Specialists has been a great asset to Peak Performance Physical Therapy’s overall mission. Certified Reimbursement solutions billing expertise has allowed us to spend more time with our patients, providing them the exceptional customer service and care that we strive for. Our account manager makes us feel as if we are her only client. The staff at CRS is attentive hard working and is willing to go the extra mile every single day if needed.
"I have had the pleasure of working with Certified Reimbursement Solutions since opening my practice in 2009. Their staff has been beyond helpful and supportive and I have learned so much from them. They help me negotiate the fast changing regulations and provide assistance to my practice in many areas. I am not the most computer savvy person and with CRS on my team I don’t have to be. CRS has helped me through the many struggles that come along with being on this private practice roller coaster!
""Bob, we’ve completed three full months working with your team, and I have to say that I am truly amazed at what you guys have been able to accomplish! We have not had this strong of cash-flow at any point in the 12 years my practice has been in operation. Thank you!!"
Address : 11111 Hall Rd #105
Phone : (586) 254-3883
Fax : (586) 501-3064
Email : robert@certifiedrsllc.com